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InPost (UK Only)

How to collect with InPost.

When you select InPost at checkout, they will let you know when your parcel arrives at your chosen location. To open the locker, scan your QR code or open the door remotely in our app. If you’re using a shop just show your QR code to a staff member.

When can I collect my parcel?

InPost will send you an email the moment your parcel arrives. If you’ve got the app, you’ll also get. a notification from them. Most of their lockers are 24/7 so you can pick up whenever it works for. you – just make sure you pick up within 3 days.

Do you need an ID to collect your parcel?

No you don’t. If you have ordered your parcel to an InPost Shop simply show your QR code. to the staff member for them to scan, this contains a pin that can only be used for your parcel.

How long do I have to pick up my parcel?

Once your parcel has landed in your locker of choice, you’ve got 3 days to pick it up. InPost will send you a nudge when there are 24 hours left.

Can someone else pick up your parcel?

Yes they can - just send them a screenshot of your QR code. Alternatively, they can use your collection code (sent to you via email) and mobile number to grab your goodies.

How do I track my parcel?

You can find your tracking details in the InPost app, or check your inbox for an email from InPost where there’s a handy link to track your parcel.

Any more questions?

Take a look at InPost’s help page if you need a hand, their blog is also filled with handy info.