How do I find and use my store credit?Updated a month ago

When you choose store credit for your return, your refund will be issued directly as store credit and saved to your PoleJunkie account. You won’t receive a separate voucher or discount code.

You must be logged in to the same customer account your store credit was applied to. Store credit issued to another account cannot be used on a different user log in. If your store credit is not automatically appearing at the check out, please contact our customer service team at [email protected].

You can view your available store credit by going to Account > Profile and looking in the right hand top corner of your screen. Alternatively, you can see your available balance at checkout.

To use your store credit, simply check “Apply store credit” at checkout. Your available credit will then be applied to your order.