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pole-junkie

<a href="https://pole-junkie-dpgv0mfyo3p.gorgias.help/en-US" title="Help and FAQ" style=" text-decoration: underline 1px rgba(23, 23, 23, 0.4);">Please contact customer service for the most up to date customs information</a>&#xA0;DHL Express - From &#xA3;17.10 (Calculated based on parcel weight)<ul><li>Delivery aim: 2-3 business days&#xA0;</li><li>Full end-to-end tracking with regular SMS and email updates&#xA0;</li><li>On Demand delivery - customise your delivery to meet your preferences&#xA0;</li><li>Please note that DHL will not deliver to PO boxes or military bases</li></ul>Dispatch&#xA0;Information:<ul><li>The cut-off for same day dispatch is&#xA0;2pm GMT. Any orders placed after this time will be&#xA0;dispatched the next working day.</li><li>Orders placed on Friday after 2pm GMT will be dispatched on Monday.&#xA0;</li></ul>Please ensure your delivery address is correct before submitting your order. If your address is incorrect or incomplete, orders shipped with DPD Classic&#xA0;will be return to us&#xA0;and you will be invoiced for the&#xA0;reshipment fee. Orders shipped with DHL will incur a &#xA3;7.00 &quot;Change of Address&quot; fee and this will delay your delivery.Public Holidays We are unable to deliver on <a href="https://www.polejunkie.co.uk/pages/public-holidays" style=" text-decoration: underline 1px rgba(23, 23, 23, 0.4);">public holidays</a>, any orders placed on a UK public holiday will be dispatched the following working day.

Please contact customer service for the most up to date customs information. DHL Express - From £17.10 (Calculated based on parcel weight). Dispatch Information:. Please ensure your delivery address is correct before submitting your order. If your ad

USA delivery information

Delivery & Tracking

Country specific delivery information

Do you ship internationally?

Where is my order?

I haven't received my order, what do I do?

Can you deliver to a PO Box?

My order has been returned to the sender. What do I do now?

Customs & Import Fees

Navidium shipping protection

UK delivery information

Andorra

Channel Islands

ALBANIA / BOSNIA & HERZEGOVINA / FAROE ISLANDS / GREENLAND / KOSOVO / MACEDONIA / MONTENEGRO / NORWAY

BELARUS / GIBRALTAR / ICELAND / LIECHTENSTEIN / MOLDOVA / SERBIA / TURKEY

RUSSIAN FEDERATION

Europe (Non EU)

ISRAEL

Outside of Europe

How to collect with InPost.

When can I collect my parcel?

Do you need an ID to collect your parcel?

How long do I have to pick up my parcel?

Can someone else pick up your parcel?

How do I track my parcel?

Any more questions?

InPost (UK Only)

Return Policy Overview

How can I return my order?

What can I return?

Can I exchange my item?

Can I combine returns in one parcel?

How much will it cost to post my return?

How long will it take to receive my refund?

My refund/exchange hasn't been processed, what can I do?

What do I do if I receive a faulty item in my order?

I have an incorrect item in my order, what do I do?

What happens if I forgot to include my order number in my return?

Can I drop my return at the warehouse

Do I need a printer for my return label?

Can I return items paid for with a Gift Card?

I no longer want my store credit, can I get it refunded?

Returns & Refunds

Can I amend my order after I've placed it?

What happens if my order doesn't ship after 7 days?

When will my order be dispatched?

Do you have a mobile app that I can use to shop?

My Order

Can you tell me if you're getting an item back in stock?

What are the care instructions for my new polewear?

Is the sizing the same across all brands?

Products & Stock

How does "Pay Later" with Klarna work in the UK?

Can I use more than one promo code on my order?

Does my Gift Card have an expiry date?

Which methods of payment do you accept?

How does "Slice it in 3" with Klarna work in the UK?

I ordered a Gift Card, will I receive it in the post?

How can I shop in my own currency?

Clearpay FAQs

Payments, promo codes & gift cards

Which countries is the preloved site available to?

About Treet

Why should I shop here?

How long will it take for my order to arrive?

What payment methods are accepted?

What's the refund/returns policy?

Buyers FAQs

Why should I sell my items here?

How do I list an item for sale?

How long will it take for my listing to be approved?

How does the listing review process work?

How do I ship my item after someone purchases it?

What are the fees for selling my item here?

How and when do I get paid?

How does the store credit work?

What happens if someone submits a misrepresentation claim?

Am I protected if my item gets lost or stolen

Sellers FAQs

PoleJunkie Preloved

Should I try my polewear on with underwear underneath?

USA delivery informationUpdated 12 days ago