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Pole Junkie

Share your thoughts on your purchases and earn PJ Points! Photo and video reviews earn more points than written reviews alone.Each month, you can earn points for up to: <ul data-spread="false"><li>3 written reviews</li><li>1 photo review</li><li>1 video review </li></ul>You&#x2019;re welcome to leave more reviews, but any beyond these limits won&#x2019;t earn additional points. We&apos;ll send you a review request email 2 weeks after your purchase date.&#xA0;

Share your thoughts on your purchases and earn PJ Points! Photo and video reviews earn more points than written reviews alone. Each month, you can earn points for up to:. 3 written reviews. 1 photo review. 1 video review. You’re welcome to leave more

How do review rewards work?

NEW: PJ Points Loyalty Rewards

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My order has been returned to the sender. What do I do now?

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Outside of Europe

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How to collect with InPost.

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InPost (UK Only)

Delivery & Tracking

Return Policy Overview

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What can I return?

Can I exchange my item?

Can I combine returns in one parcel?

How much will it cost to post my return?

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My refund hasn't been processed, what can I do?

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I have an incorrect item in my order, what do I do?

What happens if I forgot to include my order number in my return?

Can I drop my return at the warehouse

Do I need a printer for my return label?

Can I return items paid for with a Gift Card?

I no longer want my store credit, can I get it refunded?

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What’s the difference between Shop Now and Shop Later?

Can I return my sale items?

I have missed my return deadline, what can I do?

Returns & Refunds

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What happens if my order doesn't ship after 7 days?

When will my order be dispatched?

Do you have a mobile app that I can use to shop?

My Order

Can you tell me if you're getting an item back in stock?

What are the care instructions for my new polewear?

Is the sizing the same across all brands?

Products & Stock

Already part of PJ points?

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Do my points and rewards expire?

How does referring a friend work?

How do I get my birthday points?

Can I used rewards with other discounts?

What happens to my points if I return or cancel an order?

Where do I find my points and rewards?

Can I use rewards with other discounts?

What happens if I return or cancel an order?

How does "Pay Later" with Klarna work in the UK?

Can I use more than one promo code on my order?

Does my Gift Card have an expiry date?

Which methods of payment do you accept?

How does "Slice it in 3" with Klarna work in the UK?

I ordered a Gift Card, will I receive it in the post?

How can I shop in my own currency?

Clearpay FAQs

I can't use my discount code at the checkout. What should I do?

Payments, promo codes & gift cards

Which countries is the preloved site available to?

About Treet

Shipping rates

Why should I shop here?

How long will it take for my order to arrive?

What payment methods are accepted?

What's the refund/returns policy?

Buyers FAQs

Why should I sell my items here?

How do I list an item for sale?

How long will it take for my listing to be approved?

How does the listing review process work?

How do I ship my item after someone purchases it?

What are the fees for selling my item here?

How and when do I get paid?

How does the store credit work?

What happens if someone submits a misrepresentation claim?

Am I protected if my item gets lost or stolen

Sellers FAQs

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Should I try my polewear on with underwear underneath?

How do review rewards work?Updated 39 minutes ago